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The BWW Tech Support Thread- Page 3

The BWW Tech Support Thread

Melissa25 Profile Photo
Melissa25
#50The BWW Tech Support Thread
Posted: 12/20/21 at 12:00pm

Hallalujah!!!!!!!!

See ya “jump down” button.  Thanks Rob for adding the new option in settings.

Highland Guy Profile Photo
Highland Guy
#51The BWW Tech Support Thread
Posted: 12/20/21 at 12:33pm

*


Non sibi sed patriae
Updated On: 12/20/21 at 12:33 PM

chrishuyen
#52The BWW Tech Support Thread
Posted: 12/21/21 at 8:20pm

Thank you so much for adding a toggle for the topic view, though I've noticed it seems to be on a device basis, as when I turn it off on my computer it's still on for my mobile browser.  Is there a way to make this linked to my account?

ACL2006 Profile Photo
ACL2006
#53The BWW Tech Support Thread
Posted: 12/21/21 at 9:36pm

Now we just need a setting to prevent the pop-up videos from automatically playing.


A Chorus Line revival played its final Broadway performance on August 17, 2008. The tour played its final performance on August 21, 2011. A new non-equity tour started in October 2012 played its final performance on March 23, 2013. Another non-equity tour launched on January 20, 2018. The tour ended its US run in Kansas City and then toured throughout Japan August & September 2018.

Alexander Lamar
#54The BWW Tech Support Thread
Posted: 1/4/22 at 1:26pm

Anyone else having problems with threads not showing in the overall view? For instance I posted in the Black No More thread which now shows as being updated in the off-Broadway “topic” but when I jump down to where all threads are supposed to be shown it’s nowhere to be found. 

ACL2006 Profile Photo
ACL2006
#55The BWW Tech Support Thread
Posted: 1/5/22 at 10:24pm

Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version.


A Chorus Line revival played its final Broadway performance on August 17, 2008. The tour played its final performance on August 21, 2011. A new non-equity tour started in October 2012 played its final performance on March 23, 2013. Another non-equity tour launched on January 20, 2018. The tour ended its US run in Kansas City and then toured throughout Japan August & September 2018.

ErmengardeStopSniveling Profile Photo
ErmengardeStopSniveling
#56The BWW Tech Support Thread
Posted: 1/21/22 at 2:57pm

Your article photos are not loading. (My internet is sterling, and having no issues with other sites)

Content is often blocked by popup videos in the bottom right corner. How can those be disabled permanently?

uncageg Profile Photo
uncageg
#57The BWW Tech Support Thread
Posted: 1/24/22 at 3:33pm

ACL2006 said: "Now we just need a setting to prevent the pop-up videos from automatically playing."

 

Agreed. I am finding now that if I am listening to music and open BWW, my music pauses and the audio from videos come on. I had to finally install a blocker to make it stop.

 


Just give the world Love.

Alexander Lamar
#58The BWW Tech Support Thread
Posted: 1/24/22 at 4:33pm

Alexander Lamar said: "Anyone else having problems with threads not showing in the overall view? For instance I posted in the Black No More thread which now shows as being updated in the off-Broadway “topic” but when I jump down to where all threads are supposed to be shown it’s nowhere to be found."

Still having this issue. Really thinking the categories added less value than what was gained. 

adotburr
#59The BWW Tech Support Thread
Posted: 1/24/22 at 4:50pm

Why do some posts have a blue box outline? 


she/her . “everything’s legal in new jersey”

Alexander Lamar
#60The BWW Tech Support Thread
Posted: 1/24/22 at 6:53pm

I think those are the posts that have been “liked” or given the thumbs up a certain number of times. Don’t know what the threshold is. 

adotburr
#61The BWW Tech Support Thread
Posted: 1/25/22 at 7:35am

^ That's what I was thinking too but wasn't sure.


she/her . “everything’s legal in new jersey”

Babe_Williams Profile Photo
Babe_Williams
#62The BWW Tech Support Thread
Posted: 1/25/22 at 9:31am

I'm sorry but why does this board still kick you out to the main menu after you reply to a comment or hit 'back?" This is pretty ridiculous that this glitch hasn't been corrected at this point and its definitely a reason i haven't been around much. 

ErmengardeStopSniveling Profile Photo
ErmengardeStopSniveling
#63The BWW Tech Support Thread
Posted: 1/25/22 at 2:06pm

Your popup ad appears on every page of the website, every time I visit the site. Please be sure it's cookie-enabled so I never have to see it again now that I've seen it.

Ceej
#64The BWW Tech Support Thread
Posted: 2/10/22 at 12:17pm

Getting bad links under the "recommended for you" section when visiting the message board. Here's one:

 

https://cloud.broadwayworld.com/rec/regionalclick.cfm?regid=1&articlelink=https://www.broadwayworld.com/article/BEETLEJUICE-Adds-Original-Cast-Members-Kerry-Butler-Leslie-Kritzer-and-More-for-Broadway-Return-20220210

 

Goes to a blank page. I presume because of the cloud.extension. Tried to send via contact us but got an error that I was reporting a message board issue (which I was not).

ErmengardeStopSniveling Profile Photo
ErmengardeStopSniveling
#65The BWW Tech Support Thread
Posted: 2/10/22 at 12:22pm

1) Please fix the issue of a post on a new page not showing up until the next person posts.

2) Please specify for everyone to see when and why something has been censored/removed by moderators.

Confirm receipt of all of the above + the status of each in this thread.

Updated On: 2/10/22 at 12:22 PM

adotburr
#66The BWW Tech Support Thread
Posted: 2/10/22 at 12:23pm

ErmengardeStopSniveling said: "1) Please fix the issue of a post on a new page not showing up until the next person posts.

2) Please specify for everyone to see when and why something has been censored/removed by moderators.
"

For #2, why not the mods write within the post that was removed - Removed by Moderators for reason .....  - instead of deleting the post altogether. 


she/her . “everything’s legal in new jersey”

Sutton Ross Profile Photo
Sutton Ross
#67The BWW Tech Support Thread
Posted: 2/10/22 at 12:24pm

Two things they will literally never do, especially the second one. 

adotburr
#68The BWW Tech Support Thread
Posted: 2/10/22 at 12:25pm

Agreed, but worth a shot ha 


she/her . “everything’s legal in new jersey”

Fan123 Profile Photo
Fan123
#69The BWW Tech Support Thread
Posted: 2/15/22 at 1:55am

ACL2006 said: "Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version."

I'm getting something like this one today as well. Even after logging in, the site seems to (mostly) think that I'm not logged in. When I go to log in again via the upper right link, I get a message saying 'Click here to sign out'. This seems to be happening for some pages, or maybe it's some tabs, but not others. Trying to go directly to a site link via copying and pasting it, rather than navigating by clicking on links within the site, may also be a factor in this. I haven't had an issue with using multiple tabs or using direct links while logged in to this site before.

Alexander Lamar
#70The BWW Tech Support Thread
Posted: 2/15/22 at 7:19am

Fan123 said: "ACL2006 said: "Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version."

I'm getting something like this one today as well. Even after logging in, the site seems to (mostly) think that I'm not logged in. When I go to log in again via the upper right link, I get a message saying 'Click here to sign out'. This seems to be happening for some pages, or maybe it's some tabs, but not others. Trying to go directly to a site link via copying and pasting it, rather than navigating by clicking on links within the site, may also be a factor in this. I haven't had an issue with using multiple tabs or using direct links while logged in to this site before.
"

 I’m having this issue as well (since yesterday)

 

adotburr
#71The BWW Tech Support Thread
Posted: 2/15/22 at 3:22pm

Mods - there have been a lot of spam / ad accounts created lately that that keep bringing up old threads or commenting uselessness on new ones. It happens at least once a day. Is there a way to stop these account somehow? Like flag their email addresses or create a second human authentication test? 


she/her . “everything’s legal in new jersey”
Updated On: 2/15/22 at 03:22 PM

ACL2006 Profile Photo
ACL2006
#72The BWW Tech Support Thread
Posted: 2/15/22 at 5:01pm

Alexander Lamar said: "Fan123 said: "ACL2006 said: "Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version."

I'm getting something like this one today as well. Even after logging in, the site seems to (mostly) think that I'm not logged in. When I go to log in again via the upper right link, I get a message saying 'Click here to sign out'. This seems to be happening for some pages, or maybe it's some tabs, but not others. Trying to go directly to a site link via copying and pasting it, rather than navigating by clicking on links within the site, may also be a factor in this. I haven't had an issue with using multiple tabs or using direct links while logged in to this site before.
"

I’m having this issue as well (since yesterday)


"

Yep, still happening.


A Chorus Line revival played its final Broadway performance on August 17, 2008. The tour played its final performance on August 21, 2011. A new non-equity tour started in October 2012 played its final performance on March 23, 2013. Another non-equity tour launched on January 20, 2018. The tour ended its US run in Kansas City and then toured throughout Japan August & September 2018.

Borstalboy Profile Photo
Borstalboy
#73The BWW Tech Support Thread
Posted: 2/16/22 at 10:16am

Anyone else having issues with threads not having a reply option?  I'd like to join the conversation about the John McWhorter Encores! article, but there's no reply button.

Technical glitch or thought policing?


"Impossible is just a big word thrown around by small men who find it easier to live in the world they've been given than to explore the power they have to change it. Impossible is not a fact. It's an opinion. Impossible is not a declaration. It's a dare. Impossible is potential. Impossible is temporary. Impossible is nothing.” ~ Muhammad Ali

Fan123 Profile Photo
Fan123
#74The BWW Tech Support Thread
Posted: 2/17/22 at 3:06am

^ That may be a side effect of the login issue? Where the site 'thinks' that you aren't logged into a particular page, it won't provide the reply option I believe. Although, the login thing hasn't been an issue for me today yet... has something been fixed, BWW?


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