I had so much respect for Sierra, but I can't understand why she accepted this role. With all the messiness on social media I'm surprised she hasn't dropped out yet.
I used Broadway Roulette in July and got On Your Feet while my parents got War Paint. We got orchestra seats near the back but luckily got moved up a few rows by the usher. My parents got upper mezz for War Paint. It was nice because I don't get to go to the city very often but it was also extremely expensive. I don't think I'll use it again.
I bought tickets to a show that got their run cut short. They were willing to exchange the tickets but it meant that I had to purchase another set of tickets and then I received a refund. They took a long time on the phone to deal with.